FAQs

There are three ways to book with us: via email, by texting +1-917-302-8585, or by filling out the online reservation form You can always call the same number to speak in person with a member of our team, but we do not take reservations over the phone. Each trip is built specifically around our client, meaning you won’t be asked to agree to a ‘standard’ package that perhaps includes details that don’t apply to you, or doesn’t encompass your personalized needs. Your reservation will be uniquely your own. On the day of your trip, your driver information is provided 2 hours prior to pick-up, meaning we’ll share their name and cell phone number with you for ease of communication. They will also have your best contact method. Our internal team provides 24-hour customer service, tracking, and communication, so we are always right here if you need any assistance.

Yes, BlackFin often provides meet-and-greet services where the chauffeur meets you at the assigned location at the airport terminal.

BlackFin Limo chauffeurs are flexible and can adapt multiple pickups and drop-offs according to your itinerary.